Warranty
Submit a Warranty Claim
We stand behind our work with a 2-year workmanship warranty on all labor and installations. If something isn't right, we'll come back and make it right.
How the Claims Process Works
We keep the process simple. No runaround, no forms to fill out online — just call us or send an email and we handle the rest.
Step 1
Submit Your Claim
Use the form below or call us to describe the issue. Please have your original invoice or service date handy so we can pull your file.
Step 2
We Review & Respond
Our team reviews your claim within 1 business day and contacts you to confirm the details and schedule a technician visit.
Step 3
Technician Assessment
A technician visits your property to assess the reported issue and determine whether it falls under workmanship warranty, manufacturer warranty, or neither.
Step 4
Resolution at No Charge
If the issue is covered, we resolve it at no charge. If it falls outside warranty coverage, we provide a transparent estimate before doing any additional work.
What Our Workmanship Warranty Covers
Our 2-year workmanship warranty covers defects in our labor and installation quality. If a problem arises from how we performed the work, we fix it at no charge.
- Labor performed by our technicians
- Installation quality and workmanship
- Hardware installed as part of the original service
- Adjustments related to original installation
- Return visits for warranty-related deficiencies
Manufacturer Warranties: Garage doors, openers, and springs also carry manufacturer warranties that we assist in processing. Visit our Warranty Information page for full details.
What's Not Covered
Some issues fall outside the scope of our workmanship warranty. We'll always be transparent about what's covered before any additional work is performed.
- Normal wear and tear
- Damage caused by accident, misuse, or abuse
- Damage caused by weather events or acts of nature
- Pre-existing conditions not part of the original service
- Modifications made by parties other than our technicians
- Issues arising from deferred maintenance after service
Ready to File a Claim?
The fastest way to file a warranty claim is to call us directly. Have your original invoice number or service date available so we can pull your file before we talk. Alternatively, email us and we'll follow up within 1 business day.
Call Us
(813) 592-5201
Mon–Sat 7am–7pm, Emergency 24/7
Email Us
info@floridagaragedoorauthority.com
Response within 1 business day
For full warranty terms and coverage details, visit our Warranty Information page.
We Stand Behind Our Work
Our 2-year workmanship warranty is our commitment to getting the job done right. If we didn't, we'll fix it — no argument, no runaround.