Warranty Information
We stand behind our work with a 2-year workmanship warranty and pass through all manufacturer warranties on products we install.
2-Year Workmanship Warranty
Included with every job
Every repair, installation, and maintenance service performed by Florida Garage Door Authority is backed by our 2-year workmanship warranty. If something we installed or repaired fails due to our workmanship within the warranty period, we come back and fix it — at no cost to you.
What's Covered
- All labor performed by our technicians
- Installation quality and workmanship
- Return visits for warranty-related issues at no charge
- Adjustments related to original installation
- Hardware installed as part of the original service
Manufacturer Warranties
Product warranties passed through to you
As an authorized dealer for Clopay, C.H.I., and LiftMaster, we pass through all manufacturer product warranties directly to you. Warranty terms vary by product and manufacturer, typically ranging from 1 to 10+ years.
| Product | Typical Warranty |
|---|---|
| Garage Doors (Clopay, C.H.I.) | 1 to 10+ years depending on model and series |
| Garage Door Openers (LiftMaster) | 1 to 5 years depending on component (motor, parts, accessories) |
| Springs | Manufacturer cycle-life warranty (typically 10,000 to 25,000 cycles) |
| Panels & Sections | Varies by manufacturer — typically 1 to 5 years |
What's Not Covered
We believe in being upfront. The following situations are not covered under our workmanship or manufacturer warranties:
- Pre-existing conditions or damage present before our service
- Damage caused by misuse, abuse, or unauthorized modifications
- Acts of nature (storms, floods, lightning, falling debris)
- Normal wear and tear on consumable items (weather seals, batteries, light bulbs)
- Cosmetic damage not related to workmanship (scratches, dents from external impact)
- Damage caused by power surges or electrical issues beyond our installation
How to File a Warranty Claim
Simple, straightforward, no runaround.
Contact Us
Call (813) 592-5201 or visit our warranty claim page to start the process. Have your service date and invoice number ready.
We Assess the Issue
A technician will review your concern — often over the phone — to determine if the issue falls under warranty coverage.
Warranty Service Scheduled
If the issue is covered, we schedule a return visit at no charge to resolve it. No hoops, no hassle.
Extended Protection Plans
Want coverage beyond the standard warranty period? We offer extended protection plans that cover parts and labor for up to 5 years. Ask your technician or call us to learn more about pricing and coverage options.
Ask About Extended Plans